On 12 Oct 2026 we read SmartWings's pricing and policy pages. We noted what it charges, what the terms commit to and what is left unsaid. We have not ordered from SmartWings or used its products.
Links to SmartWings on this page are affiliate links. If you buy through them we may earn a commission at no extra cost to you. Full disclosure.
What SmartWings sells
SmartWings makes motorised roller, cellular and zebra shades cut to the size you enter and built after you order. That makes it different from most stores in this series: there is no stock to count, and the product you receive exists only in your window's dimensions.
| Product | Custom-size motorised blinds and shades |
|---|---|
| Made to order | Yes. Production and packaging take 1 to 10 business days |
| Shipping | Free, with fees included |
| Return request | Contact within 30 days of the shipping date |
| Return deadline | Ship back within 15 days of approval |
| Restocking fee | 15% may apply to opened accessories |
| Warranty | 3 years on motors and controls |
As shown on SmartWings's own pages on 12 Oct 2026. Prices and terms change, so confirm them before you pay.
How the terms work
The return clock starts on the shipping date, not the delivery date, so transit time comes out of your 30 days. Once a return is approved you have 15 days to send the product back with a screenshot of your order. The three-year warranty covers motors and controls, which are the parts most likely to fail. Fabric and hardware are not mentioned in the passage we read.
Refunds and terms
SmartWings asks dissatisfied buyers to make contact within 30 days of the shipping date. A 15% restocking fee may apply to opened accessories. Because every shade is cut to order, ask specifically how a correctly made shade in the wrong size is treated before you rely on the return policy.
What to check before you buy
- Measure each window in three places for width and height, and follow the brand's inside-mount or outside-mount instructions exactly.
- Choose the motor by the smart-home system you use. Matter, Zigbee, Z-Wave and HomeKit versions are different products.
- Decide how it is powered: rechargeable battery, solar panel or wired.
- Order one shade first to check colour, fit and connection before doing a whole house.
Who it suits
A reasonable choice if
- You run a smart-home hub and want shades that join it.
- You are careful with a tape measure.
Look elsewhere if
- You rent and cannot drill brackets.
- You want to return a shade because you mis-measured.
FAQ
Is SmartWings a legitimate company?
SmartWings runs its own website with published prices and terms, which we read on 12 Oct 2026. We have not placed an order, so we cannot speak to delivery or service from experience.
What does SmartWings sell?
Custom-size motorised blinds and shades that connect to smart-home systems.
How much does SmartWings cost?
Product: Custom-size motorised blinds and shades; Made to order: Yes. Production and packaging take 1 to 10 business days; Shipping: Free, with fees included.
Did you test it?
No. This page is based on the brand's own listings, pricing and policy pages.
Bottom line
SmartWings sells a made-to-measure product with a longer motor warranty than most. The risk is in your own measurements, so start with a single window.
Product names and trademarks belong to their owners. This page is general information, not professional advice.